Reference

How 77bd Handles Your Personal Information

Your account data, payment activity and device usage are handled with care. This policy explains exactly what we collect, why we collect it, and what you can do about it — including how to request changes or raise concerns through our support channels.

Account data protectedbKash, Nagad, Rocket privacy coveredRight to request deletionContact us anytime
Explore Lobby Read FAQ
77bd How 77bd Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookie and Tracking Policy

We use session cookies to keep your login active across pages and analytics cookies to understand how the site is used.

Account Security and Retention

Password hashes and OTP flows protect your login. We retain account data for as long as your account is active and for a period after closure as required by our operational obligations.

Payment Data Handling

We log payment references from bKash, Nagad and Rocket to reconcile your account balance and verify withdrawals. Raw wallet PINs or full account numbers are never stored on our servers — those stay within your wallet provider's environment.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold on your account, or ask for deletion. Deletion requests are reviewed against any retention obligations before being processed.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat icon inside your account dashboard. Our support team handles data requests, correction queries and account questions during operating hours.

Email Support

Send your data request or privacy concern to our support address found in the account help section. Include your registered mobile number for faster verification.

Account Settings

Some data changes — like updating your contact number or linked bKash wallet — can be done directly from your account settings without contacting support.

Privacy Questions We Get Asked

We collect your registration details (name, mobile number, date of birth), device and browser information, login timestamps, and payment transaction references from bKash, Nagad or Rocket. We do not collect your wallet PIN or full wallet account number.

Yes. Contact support with your registered mobile number and a deletion request. We will review it against any retention obligations we hold — such as transaction logs needed for reconciliation — and process what we can within a reasonable timeframe.

We share limited data with payment processors and fraud-prevention services only when necessary to complete a transaction or secure your account. We do not sell your personal data to advertisers or unrelated third parties.

When you deposit or withdraw via bKash, Nagad or Rocket, we record the transaction reference and amount on our side. Your wallet credentials and PIN remain entirely within your wallet provider's system and are never transmitted to or stored by us.

Some details, like your linked payment wallet, can be updated directly in account settings. For changes to registered name or identity documents, contact support with your account details and the correction you need — our team will verify and update the record.

The policy describes how we handle data across our platform. However, your local law and eligible region rules take precedence. If local regulations restrict how an offshore platform may process your data, those rules apply to your use of the service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoAbout UsApp77bd App

Related pages

77bd Bangladesh 77Bd Glossary Crash Bangladesh Arena FAQ Comilla Speed Crash